A tourist who shipped her clothes straight to her hotel in order to avoid hassle with heavy luggage has suffered a devastating mishap.
Meg DeAngelis, from New York, recently took to TikTok with a video that unraveled the unfortunate error.
In the clip, the content creator could be seen standing at the front desk of the hotel asking the concierge about her deliveries.
The text over her video read: ‘When you think you’re being smart by shipping your clothes to the hotel so you don’t have to carry a giant suitcase.’
‘Did you have packages shipped here? It should have been two,’ Meg said at the start of the video.
The concierge said the hotel does indeed receive packages but he had some bad news for Meg about her own shipment.
‘We had to return those because they weren’t for a guest that we had,’ he mumbled.
Meg’s friend gasped in horror before she started to explain the situation further to the hotel worker.
‘Wait, I called and said, “Is it okay that I’m not a guest?” And they said, “It’s okay you’re not a guest,” and I verified by saying “My name isn’t on the room,”‘ the stressed influencer shared.
A tourist who shipped her clothes straight to her hotel in order to avoid hassle with heavy luggage has suffered a devastating mishap (stock image)
‘What do you mean return them?’ she asked, to which the hotel employee responded, ‘The UPS had to take them back.’
Meg buried her head in her hands before continuing: ‘That’s why I called, and I was like, “Hey, should I put it under the person who has the room?”
‘And they said, “No, because you need your ID to pick it up.”
‘So I was like, “Oh, it’s okay they’re not staying there and I’m not listed?” and they were like, “Yeah, just make sure you have your ID.”
‘This would have been two or three days ago.’
She asked where her packages were going, and the worker said he ‘guessed’ they would have been returned to the postal distribution center.
The chaotic misunderstanding captured in the video quickly amassed more than nine million views and 2,000 comments.
Many people argued that the hotel was in the wrong and offered her words of support.
Meg DeAngelis, from New York, recently took to TikTok with a video that unraveled the unfortunate error. In the clip, the content creator can be seen standing at the front desk of the hotel asking the concierge about her package (stock image)
‘They were in the wrong, but PLEASE never do this. It’s always a mess,’ someone wrote.
‘Asking beforehand and then being slapped in the face is my biggest pet peeve omg,’ another person said.
‘Bruh, when employees don’t communicate with their manager or with each other, this is what happens,’ one comment read.
‘As a hotel worker, that’s crazy,’ a user wrote.
‘I work at a hotel and they are so in the wrong for this. I hope they offered you compensation for the HUGE inconvenience,’ another worker said.
‘The hotel is very unprofessional for this. I’m sure somebody didn’t do their job and forgot to log a trace for this package, or one of the workers took the package,’ a user considered.
‘Yea, 100 per cent hotel is wrong. They need to offer you some major discounts or refund your stay because now you have to spend money to buy all new clothes and s**t,’ a person demanded.
Another penned: ‘This is so frustrating. I’m sorry Meg.’
In a follow-up video about the mishap, Meg called UPS customer service and was told her clothes would be delivered on July 7.
