Woolworths shoppers have noticed larger trolleys quietly replacing the old design across Australia.
An employee shared news of around 200 new units being delivered to their store on Reddit, with markings showing the new capacity had jumped from 180 litres to 215 litres.
While the increase may sound modest on paper, shoppers say the difference feels anything but.
‘Might as well be a boat,’ one customer joked.
Others were less amused, questioning the logic of rolling out larger trolleys at a time when grocery prices remain painfully high.
‘Okay but why? I can’t afford to fill that up,’ one shopper wrote.
Several people raised concerns about practicality, particularly in already crowded supermarkets where online order trolleys often clog aisles.
‘How on earth are larger trolleys meant to fit down the aisles with all the massive online carts?’ one asked.
Woolworths shoppers have spotted a subtle but significant change rolling through stores, with much larger shopping trolleys quietly replacing the old design
An employee shared news of around 200 new units being delivered to their store on Reddit, with markings showing the new capacity had jumped from 180 litres to 215 litres
Accessibility was another concern. One shopper said they abandoned the new trolley altogether.
‘I grabbed one this morning and it was significantly heavier to push than the old design,’ they wrote.
‘As someone with a back injury, I ditched it and grabbed the shallow one that’s half the weight.’
Daily Mail has contacted Woolworths for comment.
The rollout comes as Woolworths continues to make broader changes to its trolley fleet, including expanding its Scan&Go technology across more stores.
Following a successful trial in New South Wales, Woolworths began expanding Scan&Go trolleys into Victoria and Queensland midway through 2025.
The technology allows shoppers to sign in using their Everyday Rewards card, scan and bag groceries as they shop, then pay at a self-serve checkout.
The Scan&Go trolleys were first trialled in ten NSW stores in August 2024, including Kellyville, Lane Cove, North Parramatta, Warringah Mall and The Ponds.
The trolleys (above) will be introduced to 25 new stores after a ‘successful’ rollout in 10 stores
Woolworths has since confirmed the technology will roll out to another 25 supermarkets across three states.
In NSW, new locations include Neutral Bay Village, Hornsby, Mortdale, Richmond and Erina.
Victorian stores set to receive Scan&Go trolleys include Chirnside Park, Malvern, Mornington East, Rye and St Helena, with Moonee Ponds joining later.
Queensland shoppers will see them at stores including Burleigh Heads, Noosa, North Lakes and Warner.
In July 2025, Woolworths360 managing director Rob McCartney said customer feedback from the initial rollout had been strong.
‘After the initial rollout to ten stores across NSW, customers have told us using the Scan&Go Trolley has resulted in a faster and more convenient shopping experience,’ he said.
He added that more than 70 per cent of users were repeat customers, with young families in particular saying the technology helped them track spending in real time.
