You order a gift. You pay for it. You expect it to arrive safely. But you aren’t really in charge of the delivery. And when it’s the holidays, the stakes are high.
A woman from the United Kingdom said her Christmas present of over £2,000 ($2,700) was thrown at her doorstep by a courier. Her ring camera recorded the incident on video, so she thought her refund request would be straightforward.
But the rude customer service was having none of it and refused to help.
Before Christmas, delivery drivers are like Santa’s busy helpers
Image credits: freepik (not the actual image)
But this woman says hers acted more like the Grinch
Image credits: viralproblem95
The customer support team sided with the driver and refused to help her
Image credits: viralproblem95
But after the woman uploaded a video of the incident to social media, the company suddenly changed its mind and sent in a representative
Image credits: viralproblem95
It’s unclear how the situation ended, as the video now only circulates on repost pages
But people have had a lot to say about it
